IFB — Non response for system shifting request

Address:East Godavari, Andhra Pradesh

We have lodged a request to shift our IFB washing machine to our new residence on[protected] and received complaint docket no 15657743 against which, the machine has to be shifted with in 24 hours.But so far the work has not been done besides our daily follow everytime we call for the given no, we are being directed for so many no but still there is no use. Is this the policy of the service of your company?
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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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