[Resolved] IFB — Non-response from the ifb service centre in chennai

Rosaline Ann

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

I made a complaint on 10.07.15 to send someone to get my washing machine fixed. There was no response s and then i called customer care again on 14.07.15 and asked them to send someone. I was assured that someone would come but so far nothing has happened. Before i made a formal complaint through customer care, i spoke to one of the agents for ifb here in chennai and they kept insisting that i should go in for an amc although i am not interested and i just want my machine to be fixed.If this is the response from a brand like them what are customers like me supposed to do? I want this matter resolved as soon as possible.

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Mar 31, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jul 15, 2015

IFB Industries Customer Care's response Dear Rosaline,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team.