[Resolved] IFB — Not attending repair of amchine under amc and closing compalints without attending

mohap

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

My ifb senorita washing machine is under amc since 09.09.2014. One register a complain on 19.10.2014 and they closed t on 23.10.14 telling it is completed, without any viisit. Again on 29.10.2014 i gave complaint no 14145815 which again was closed without attending and leaving the problem as is where is condition. Their call centre is pathetic and have kept peopl in hindi section who can not speak in hindi and after digesting the money they simple not attending break down/ repair calls. I want 12 times the amc money back for the harassment.

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Mar 15, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2014

IFB Industries Customer Care's response Dear Sir/Madam,

We are extremely sorry for the inconvenience caused & delay occurred, We are looking into your concern, and will revert at the earliest .

IFB Team

Verified Support

Nov 08, 2014

IFB Industries Customer Care's response Dear Sir,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future.

In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com

Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team

Verified Support

Nov 10, 2014

IFB Industries Customer Care's response Dear Sir

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected]
Other subscribers: 3900 4321 Email id: [protected]@ifbglobal.com

We assure you our best services.

Regards