[Resolved]  IFB — Not satisfied with your services as complaint number 13210162

Address:New Delhi, Delhi

Dear Sir/Mam We are completly unsatisfied from your product as given product no. IFB 1ACS18AK3TC purchased on 25/04/2014 is not working . Although we have sumited various complained against it but no body comes to us if either come then he do nothing for us. This is our last request to you either change our ac or do any suitable process till 25/07/2014 otherwise we will complaint in CONSUMER COURT against you for this. Thank You so Much
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Mar 18, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2014
IFB Industries Customer Care's response
Dear Sir/Madam

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
Verified Support
Jul 25, 2014
IFB Industries Customer Care's response
Dear Sir,

This is to kindly inform you, that our technician has checked your AC and has confirmed that it is cooling perfectly as per its cooling capacity. Please let us know if there is anything else we can assist you with.

We regret any inconvenience caused to you and assuring you our best services

IFB Team
Complaint comments 

Comments

can you please tell us who came to us and when are you fool or we.
I remind and warn you last coming monday is ours enough is enough .
Dear Sir/Mam

This is our last request to you about the same complained no. 13210162 that your split ac is fully damaged and properly defected by manufacturing or others and nobody will comes to us to check it out.As per discussion in consumer court we are requesting either change our ac within 5 days(Completely) or we will get our money back by submitting the case file in the court.Now you try your best .
we are waiting for your response.

Thank You
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