[Resolved]  IFB — One Month plus and no spares .No phone pick by Harshali Pune

Address:Pune, Maharashtra

From over one month plus, Senorita IFB washing machine Complaint unaddressed. Earlier I was told "will get back once part arrives" by dealer. Mc in AMC. Written and called IFB Service Centre multiple times /Complt no[protected] no action yet. each time a polite voice says "will act". They also gave ph no of Mrs Harshali, Service, here in Pune. Spoke and recorded complaint no to her. One week back she said she "will ring back in 10 mins" Still waiting... Not picking up phone -past 3 tries! Where do I go next??
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Mar 19, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2014
IFB Industries Customer Care's response
Dear Mr. Sudhir,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
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