[Resolved]  IFB — Pathetic customer service - ifb washing machine

No update received from service center till 16th March evening, so called up customer care number again and he gave me service center Manager's(R P Rana) number. Spoke to him and was taken aback by his callous attitude. He says we do not have the part and it will take time since it is not a small thing. When I told him that I was told on 11th March, while I was making payment, that it would be resolved on 12th itself if the part is available else it would be resolved within max 5 days...he tells me that he would repay the amount..please note that this is just the m/c body replacement(for which I have paid)., they are not even talking about the actual problem which is belt and some other part replacement which they have to do under AMC. They are pressurizing me to get the m/c body replaced, then only they will replace other parts and they are unable to replace the m/c body. I want my washing m/c to be repaired by tomorrow, with or without body, since it is under AMC else I will look for alternative ways...Why does IFB have such inefficient service centers ? I have not been able to run my washing m/c since last 8 days and one can imagine the burden!!!