[Resolved] IFB — Pathetic customer service in Hyderabad

Sudhir Puchakayala

from Eluru, Andhra Pradesh

Address:

Hyderabad, Andhra Pradesh

Logged complaint 4 days back as display is not working, and engineer did not attend complaint yet. I see very poor customer service in Hyderabad Nizampet region. Earlier i got engineer who does not even know how to open filter, he broke the pipe. Literally i have to fight to get that replaced though on warranty. Please be around and record what engineer is doing with your machine. Never ever trust them. Literally their service is third class. They don't even show courtesy to pickup customer call. Don't go for IFB brand even bu mistake, if you're in Hyderabad region. Not sure how other cities are doing with IFB.

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Mar 23, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2015

IFB Industries Customer Care's response Dear Sudhir,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team