[Resolved] IFB — Poor Pathetic Service

preetibravo

from Chhutmalpur, Uttar Pradesh

Address:

Gurgaon, Haryana

I registered complaint 14732695 for ifb microwave Jan 19. After repeated calls engineer came after 6 days and told some part need to be replaced and he will get back. Since then I am waiting engineer is nt picking up cell, I called serv stn no given by cust care [protected], [protected] & [protected], neither they r responding. I have called customer care alteast 5-6 times and local service guys dont pick the cell at all. My microwave is udner warranty right now. I never though buying IFB product would be such a mental harassment to me. Such poor state of service a indeed a nightmare for me & many consumers like me for sure. Please never ever buy IFB product...

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Mar 18, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2015

IFB Industries Customer Care's response Dear Preeti,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Feb 14, 2015

IFB Industries Customer Care's response Dear Preeti,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.