[Resolved] IFB — poor services under warranty period | |||
Hi, I am having ifb dish washer and also I have warranty for that product. However when I called for service for the product but machine is heating and not washing nobody able to find the problem.People are coming and opening checking and with out any resolution they left with one statement we will come back in 30 mins to resolve this but never come back. Now my dishwasher is of no use. When can I get the resolution for these issue. With in warranty person if IFB does this type of service then how people can expect after warranty person. Worst service provided as of now. Below are the details cust code- 3414966 name of customer- nihar ranjan dash amc date- 03/01/2015[1 yr] model no for dishwasher- Neptune-DX machine serial no- 190122 AMC taken by Franchisee name- HNE[Harinidhi Enterprise] Engineer name- Rajesh Amc amount paid- 3483 mob of customer - [protected]/[protected] . Please help me how can I resolve this at the earliest. Thanks Was this information helpful? | |||
Mar 19, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Aug 28, 2015 IFB Industries Customer Care's response Dear Ashwini Padhy We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team. Verified Support Sep 16, 2015 IFB Industries Customer Care's response Dear Ashwini, Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com We assure you our best services. IFB Team. | |||
1 Comment | |||
Comments
Non of you team came to resolve this problem as usual.Do you people have shame on this attitude.When you people will wake up from you deep sleep.
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