[Resolved]  IFB — problem not resoved

Dear sir/madam, this is DrGanapathy with IFB service customer ID of 3849849. I have given a complaint regarding my IFB senorita plus washing machine 2 weeks ago. A guy from Nagaraj came from Swayam Solutions Chennai. Somehow he started the machine. he told filter needed to be changed and machine has to be cleaned. Done. He charged Rs 2600. But machine never stopped. It wascontinuesly running. I called him. He never turned back. Then I called Swayam Solutions. They never sent anybody in time. Now I booked fresh complaint after my holidays yesterday morning 11.28am. My ticket number is [protected]. Nobody has turned up till now. I called Swayam Solutions. A girl called Chitra attended the phone. They have given again Nagaraj 's number. Without seeing he is saying some part has to be changed that is not there. So I can't come. Then I called Swayam Solutions for 10 times they are not picking. Please allot somebody else other than Swayam Solutions. They are completely irresponsible and unprofessional. Please please please. Dr Ganapathy
Was this information helpful?
No (0)
Yes (0)
Mar 16, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
May 27, 2015
IFB Industries Customer Care's response
Dear Ganapathy,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
Verified Support
Jun 01, 2015
IFB Industries Customer Care's response
Dear Ganapathy,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IFB Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    6868
    Pending
    0
    Resolved
    5639
    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    View all IFB Industries contact information