[Resolved] IFB — Product Defective - Dishwasher

lucky59

from Delhi, Delhi

Address:

Faridabad, Haryana

I purchased the Neptune DX IFB dishwasher from Ashoka Trading (Faridabad, Haryana) on 10th May'14 (Saturday). When I opened the dish-washer, I found the product defective. Ashoka Trading Distributor Neeraj & ASM (Normal = +91-[protected]) defaulted in delivering the dish-washer until 13th May'14. False promised made to me for delivering the product on 12th May & 13th May. I asked for the refund, then again false promised was made that the product will be delivered. I want the refund of Rs. 33, 000/- now, Please let me know if I need to follow the legal route. Thanks Lakshay +91-[protected]

Was this information helpful?

No (0)

Yes (0)

Mar 20, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

May 14, 2014

IFB Industries Customer Care's response Dear Mr. Lakshay,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

May 16, 2014

IFB Industries Customer Care's response Dear Mr. Lakshay,

This is to inform you that your Dishwasher has been checked by our service ambassador and they have confirmed that it is working fine.

Once again we regret the inconvenience caused to you and assuring our best services.

IFB Team.