[Resolved] IFB — Re: Washing Machine service | |||
Hi, We had purchase IFB Washing Machine (Senorita DX 5.5kg) on[protected] It was working fine for 2yrs but the issue started after 2yrs as the Washing Machine was under warranty for 4 yrs service people use to take their own time to resolve the issue blaming on the spare parts availability. We had opted for extended warranty now the situation as gone still worst we had booked a compliant on first week of May 2014 it was attended after 4 days and they took almost 20days to resolve the issue but the problem was not resolved in fact after the service when we started the machine the power was passing throughout the machine and also bath room was grounding I had once again booked a compliant on[protected] but still no body has turned up Kindly look into the issue as resolve it ASAP.Customer ID: 2300733 Customer Name: B.N.Gajendra Thanks Gajendra Was this information helpful? | |||
Mar 18, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Jun 13, 2014 IFB Industries Customer Care's response Dear Mr. Gajendra, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team Verified Support Jun 16, 2014 IFB Industries Customer Care's response Dear Mr. Gajendra, Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future. In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com . Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team. | |||
2 Comments | |||
Comments
IFB is the worst washing machine company. They should be heavily penalized for doing this to the customers. If so many people are facing problems with them then there is definitely some serious problem with them.
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+91 88 5376 9434
+91 33 3048 9299
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Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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Issue has been resolved
Thanks & Regards
Kumar