[Resolved]  IFB — regarding misbehavior of an employee of IFB.

Address:Aligarh, Uttar Pradesh

sir/madam i am from aligarh (up) . i have baught a washing machine of your company 9 to 10 year before .it didnt create any problem since than but this year in august i assumed a rapairing problem in the month of august then i contact your aligarh service centre. they sent a worker (mr. gaurav) from there to make it work proper, he does worked on that by saying that "it need some tools in it to be repaired and given the list of some tools" and when we were asking to check it there were some problem in my house regarding electricity, so he said that when the electricity came up just check it and he gone. when the electricity came on we checked it and since that day it did not even get started . it is off since that day and when we are calling him to come again and make proper check, he refused to come and he did not even recieved my calls . kindly work on it i m facing a huge oroblem because my machine is not working . take some action immidiately thankyou. i am attaching a copy of bill please check on it.
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Mar 17, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2014
IFB Industries Customer Care's response
Dear Ayaz Shakeel,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
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okay i have mailed you on your prescribed mail address with my contact details

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