[Resolved] IFB — regarding service | |||
Dear sir I purchased a washing machine in October 2017. From last 15 days it was not working. I complained to customer care about the problem. The person who visited to fix the problem told that a part needs to be changed and he will change it in 1-2 days. However he didn't come even after 4-5 days. I again complained to the customer care and They said they would send someone to do it. Now after 10 days nobody has come. I am highly disappointed with the service... Was this information helpful? | |||
Sep 6, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Aug 06, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Aug 06, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Our technician has ractified the issue. Kindly observe the machine and write us back incase any further assistance. Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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kindly help.