[Resolved]  IFB — Regd Mobile Number [protected]

Address:Bangalore, Karnataka

I have purchased a IFB washing machine recently and The service Center person charged me Rs 4600/- which he forced my Wife to buy many extra items. They told that Water Filter is mandatory which will make hard water to soft. Else it will harm the Washing Machine. When I enquired the Retailer they told me that all are inbuilt and not needed. I have called them and asked them to return the money and take items back on the same day... And every day they are telling they will come... but till not nobody turned up. I have called the call center and looks to me that they are also not worried once the product is sold. I am yet to receive a Demo I didn't expect this from IFB customer service... Thanks Murrali [protected] |
Was this information helpful?
No (0)
Yes (0)
Mar 23, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2014
IFB Industries Customer Care's response
Dear Mr. Murrali,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
Complaint comments 

Comments

Thanks for taking immediate action, and fortunately i received a call from service center that their representative will collect the item today, but no body came in.

Thanks
Murali

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IFB Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    6872
    Pending
    0
    Resolved
    5639
    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    View all IFB Industries contact information