[Resolved]  IFB — Replacement and service

Address:Pune, Maharashtra

Sir, My Name is Vikas P. Ghate Customer id. is 10736737 ., I had taken a IFB Washing machine from MAHAVIR ELECTRONICS Kondhwa, Pune . after taking machine within 8 days it is not working properly then i contact with customer care no. [protected] then a technician came and do something and told me that buttons are not working properly. so request to Mahavir electronocs and IFB Company to replace me the same . But every time they give me assurance we will replace it withn 2 to 3 days But till date it was not replace . Harshali Madam who is the pune executive every time give me false commitment . sO I REQUEST YOU TO LOOK INTO THE MATTER OTHERWISE TAKE YOUR MACHINE BACK AND GIVE ME MY MONEY . IF YOU ARE NOT READY TO DO THIS THEN I WILL GO TO CONSUMER COURT BECAUSE I HAVE EVERY DETALS AND TRANSCTION, PHONE RECORDS, COMPLAINT NO ALSO THANK YOU MY email id is [protected]@gmail.com Phone no. [protected] [protected]
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Mar 21, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2014
IFB Industries Customer Care's response
Dear Mr. Vikas,

We are sorry for the delay occurred.Your issue has been taken to the concerned department, we will revert you soon.

IFB Team
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