[Resolved] IFB — Request to Return - IFB Washing Machine 7kg Series VX

lalit28

Address:

New Delhi, Delhi

I purchased IFB Washing Machine 7kg Series VX as on 24th July 2013. But we are very sorry to say that we are very disappointed with this IFB Washing Machine. This is NOT at all usable and after so many complaint and service, Still we can not use this machine anymore. Kindly, please take this machine back at urgent basis. Please find enclosed copy of Receipt. Thanks & Regards, L.N. Chauhan c/o Lalit Sharma Cell# +91 [protected] RK Puram, Delhi.

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Mar 19, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

May 19, 2014

IFB Industries Customer Care's response Dear Mr. Sharma,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

May 21, 2014

IFB Industries Customer Care's response Dear Mr. Lalit Sharma,

This is to kindly inform you that our technician visited and has confirmed that your washing machine is in perfect working condition. However, as suggested by our technician kindly fix your water pressure issue in your house for better performance of the machine.

Once again, sincere apologies for the inconvenience caused and assuring you our best services.

IFB Team