[Resolved]  IFB — ripped off my working condition washing machine and also took away my umbrella !

Address:Ernakulam, Kerala

I had an issue with my IFB washing machine, it all of a sudden started to make weird noise but yet worked with lesser load so i continued to use it (with low load weight), and called up the 'authorised' service center guys.. After 8 days of repeatedly calling and requesting them to come and repair... it they came quiet late on the 8th day.. and ripped out the machine to see what the problem was.. and said the barring has to be changed and they woudl do it the next day. It was raining so i offered them my umbrella to keep them off the rain. They never returned! The umberalla with them.. its been 3 days now, they dont pick the call nor are bothered. The urgency is that we have a new baby home and the washing machine is o[censored]rgency to wash cloths every now and then.
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Mar 21, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2014
IFB Industries Customer Care's response
Dear Sir/Madam,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
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