[Resolved]  IFB — rude behaviour of ifb technician

I booked a complaint on ifb. I had specified that the technician comes before 12:00 p. M.

At around 15:00 (3 p. M.) the technician calls and says that he is coming over.

I told him that my specified times are before 12:00 pm, as i have to go to the office after 12.

He then asked me what was the issue. I told him that the clothes in my ifb machine sometimes came out fully wet.

His response was - oh you must be adding too much washing liquid.

I said - i have been using washing machine since more than 20 years, i do know how to operate the machine.

He said in a rude voice, "oh that everybody says that!"

I got frustrated and asked him when will you come.

He again said very rudely, "if you are shouting on me, i will not. I am not going to come. You do whatever you want, i will see. I won't come."

first, the technician calls to come at the wrong time, outside the time that i had specified in my complaint.
then he was not talking properly and acted like a know-it-all.
then he started talking rudely.
and when my frustration showed in my voice, he spat that he won't come and he doesn't really care what i do. "aapko jo karna hai woh kar lo, main dekh lunga!"