[Resolved]  IFB — senorita vx 6kg washing machine

Address:

Gandhinagar, Gujarat, 382421

Ifb service ticket number [protected]

The washing machine drum spider (Made of cast iron) is broken.
Replacement offered by the company representative is of the entire drum set assembly at rs.6000
When inquired at a service center of other city the drum assembly cost was quoted at r.3000
Service representative who came for inspection charged rs.600 and did not even provide any receipt stating the charges.
Highly pathetic service and after sales.
Broken part - drum spider might cost only rs.300 max, but is not sold by company. Need to replace the entire drum assembly consisting of stainless steel drum and other parts.

Please look into the details and take necessary actions.