[Resolved] IFB — service center not resolving the ticket

sumathi chedimala

from Vijayawada, Andhra Pradesh

Address:

Hyderabad, Andhra Pradesh

We have logged a complaint regarding our washing machine problem on 23rd Dec. Service center guys closed the ticket with out resolving the issue. We have logged another ticket on 27th Dec for the same complaint again[protected]. Whenever we call service center they keep saying that they will resolve the issue soon but they are not. Request you to kindly look into this matter and help us resolving the issue. Many Thanks

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Mar 16, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2015

IFB Industries Customer Care's response Dear Sumathi,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Jan 09, 2015

IFB Industries Customer Care's response Dear Sumathi,

Thank you for your feedback. We are glad your problem is resolved and you are
Satisfied. Assuring you our best services in future.
Please call our customer care numbers
[protected](BSNL/MTNL) or[protected]other providers) or visit our website
www.ifbappliances.com

Alternatively, you can also write to us at [protected]@ifbglobal.com along
with your contact details and we will help resolve your issue.

IFB Team