[Resolved] IFB — service centre of jodhpur | |||
I have a washing machine in which some problem arises. Called the service centre of jodhpur, he came n said tub would be replaced without seeing the facts. We agreed, later he come after 3-4 days and open the full machine and we got to know that only bearings hv to be changed but the service man insisted that replace the tub. And he went without assembling as the reason he gave that he doesn't hv proper equipments right now. How unprofessional behaviour? Later we called mr. Vishnu at the company ifb centre of jodhpur, he agreed to come today which is almost 7/8 days after my complaint but all in vain. He also refused to come today. What type of service is ifb giving to its customers? Hopeless and unprofessional behaviour. Please take necessary action against the service centre of jodhpur. Was this information helpful? | |||
Sep 2, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jul 26, 2017 IFB Industries Customer Care's response Dear Sir/Madam, Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Jul 29, 2017 IFB Industries Customer Care's response Dear Rinkle, Hope your issue has been resolved. Do write to us if you require further assistance. Regards, IFB APPLIANCES | |||
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