IFB — Service Complaint

Address: Hyderabad, Andhra Pradesh

Complaint registered for Washing Machine Model No -Digital7KG, S.NO- 03109, Customer ID 1933148 AMC dated - 2/11/2013, S.No - 9708, Complaint number[protected] We have purchesed a washing machine through CSD Canteen, from the moment we purchased we faced lot of problems on servicing part.When we stressed more on that someone said without paying AMC people will not respond(happened last 1 year back). Now we have taken an AMC and registerd a complaints 1 month back i.e on 31st Dec 2013. From that day problem has not resolved. After lot of followup's(15th Jan, 16th Jan, 21st Jan) someone told to my mom that there is a bearing issue which can be replaced and he told it will take 3 days time.No response till date. These are the numbers which we have contacted - [protected], [protected]/101/108 -No response from these numbers. And today i have sent a mail and said them iam going to media and register a complaint then they started calling me back again saying it takes 1 week time. This is what is a response from a company like IFB. I begged, I screemed and Shouted.The moment I said i'l take this washing machine and call in public media and through it infront of Public and w'l say dont purchase this machine ..It is only for Use and Through machine not for permanent usage. Then they have sent a person on 21st but no use. After all these trash i spoke to them today stating i am going with a complaint through consumer court and News papers.