[Resolved] IFB — service of washing machine

MURALIDARAN.R

Website:

My complaint id[protected] is pending for more than 15 days.There was no response
My ifb front load washing machine is under repair.The service person has taken
the tub alongwith drum for replacement
but no fruitful action from their end.
I repeatedly sent email regarding service but all my attempts are in vain.
Every time they reply that my repair will be attented but till date no action.
Kindly do the needful

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Aug 24, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Jul 18, 2018

Updated by MURALIDARAN.R Complaint number [protected]

Verified Support

Jul 20, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Jul 24, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We tried to call you on [protected] but unable to reach. Our technician has ractified the issue. Kindly observe the machine and write us back incase any further assistance.

Regards,
IFB APPLIANCES

Jul 25, 2018

Updated by MURALIDARAN.R The repair work done but the steel drum was not changed. As at now the machine is in running condition.