[Resolved] IFB — Steel Drum stripped off, it's Bearing corroded.

gaspai2016

from Kizhake Chalakudi, Kerala

Address:

Thrissur, Kerala, 680 006

I have purchased a Elena DX 5.5KG, Serial no.IF021024 DATED 17/06/2011. IT is only five and half years past my washing machine caused severe loss to me. Erroded drum replaced by a new steel drum and it's bearings costing Rs 5805/.
Easily corrodeing materials to be avoided in your Home appliances.
Your reputed company may look into the matter and give redressal to me.
( Bill no 5811 of service centre Thrissur, " TWO BE ASSOCIATE'S " dated 24/01/2017 )

Thanking you.

Thrissur
25/01/2017

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Mar 1, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2017

IFB Industries Customer Care's response Dear Gaspai2016

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team

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Comments

Reddyar

from Hyderabad, Telangana

I have given a complaint against problem with my washing machine on 15th December 2016. A guy visited my place and took a scanned copy of my AMC and left no resolution provided.

Complaint No : [protected]

The franchise agency is Royal agencies. They are not at all responsible and very rudely behaving..

IFB Industries Customer Care's response, Feb 1, 2017

Verified Support

Dear Sir,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: 1860 425 5678 Other subscribers: 1800 3000 5678 Email id: [email protected]

We assure you our best services.

IFB Team.