[Resolved]  IFB — Supply of defective machine by m/s adishwar india ltd marthahalli bangalore

Address:Bangalore, Karnataka

We had purchased Senorita Aqua SX 6KG 1000RPM machine Adishwar India Ltd Marathahalli Banagalore vide their bill no CRW-57334 dt[protected]. The machine right from start 10574208 complaint no 13758384 a week back the representative Vijay mob no [protected] visited on[protected]. After removal of top cover balancing weight bolt was found loose; further on removal of weight bolt foundation on washing tub was found broken by the mechanic. After this mechanic told that tub shall be replaced shortly no one has turned up since then since after 72 days have gone. This defect was pointed to dealer in very initial stage of purchase but it was deliberately overlooked by dealer with passage of time which exaggerated the defect. You are requested to take serious note of poor after sale service deliberate negligence on part of dealer & insure immediate replacement of washing machine with a new one for the sake of costumer satisfaction & reputation of your brand An early action is anticipated immediately RKMisra for Rishiraj Misra
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Mar 15, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2014
IFB Industries Customer Care's response
Dear Mr. Mishra,

We are extremely sorry for the inconvenience caused, We are looking into your concern, and will revert at the earliest .

IFB Team
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