[Resolved]  IFB — taco error

Address:Bangalore, Karnataka

We have ifb senorita aqua 6.5 kg it is showing taco error from 2days technician says bearing and bracket needs to be replaced and says it doesn't comes under 10 years spare support and is costing around 7.5k, can you please help it with company support. We recently got pcb changed which costed around 7.5 k even then they said it will not come under 10 years spare support, what will come under 10years spare support if nothing comes under it why do they out such a big cheating tag stating 4 years warranty and 10 years spare support and cheat people like this with a big brand name ifb it is a clear cheating under the brand name.
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Nov 12, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Oct 10, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

We regret the inconvenience caused. This is to kindly inform you that we have given you the estimation cost for repair of your Washing Machine. Also you can go for exchange. Kindly let us know if you would like us to repair your machine and we would be glad to assist .

Regards,
IFB Appliances
Complaint comments 

Comments

Suffering same problem of taco error service engineer saying its motor problem
IFB Industries Customer Care's response, Jul 8, 2021
Verified Support
Dear Sir/Madam,

Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers 1860 208 5678/ 1860 425 5678

Regards
IFB APPLIANCES
Hi customer support,

I am also suffering taco error in ifb machine from 2 days. While calling technician he is saying motor problem and he is saying 8k charged to resolve.
Last year he replaced pcb and door lock. And already one more time he replaced pcb.
I can't understand about the big brand ifb and they are charging such a high amount for service and support.. It's a useless to keep a branded machine, if this type of service being provided. I need a solution from ifb support.
IFB Industries Customer Care's response, Aug 25, 2021
Verified Support
Dear Sir/Madam,

Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers 1860 208 5678/ 1860 425 5678

Regards
IFB APPLIANCES
Hi IFB support Team,

I am also facing the tACO error in my 6.5kg Senorita aqua sx machine. I checked online error code but could not able to find the solution of it. Please send the customer care, as machine is under warranty period.
IFB Industries Customer Care's response, Sep 18, 2021
Verified Support
Dear Sir/Madam,

Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers 18602085678/ 18604255678.

Regards
IFB APPLIANCES
Dear Sir/Madam,

Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers [protected]/ [protected].

Regards
IFB APPLIANCES
Hello i am facing same problem of taco.. technician came and fixed the panel took 4000 rupees but again that problem coming...i long press power button and then restart machine but this problemn coming with each wash
IFB Industries Customer Care's response, May 10, 2022
Verified Support
Dear Pallavi,

Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. Moreover, do write us a mail at [email protected], also you can call us on (customer care number 08045845678) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.

Regards
IFB APPLIANCES
IFB is a Fraud Company, The warranty don't covered on anything. The similar situation we had TACO Error, 2 times repaired, we paid for arround 16K. When ever we try to ask something they avoid calls. What is use of it, Sometimes PCB, Sometimes doors, Sometime mechine.. What don't they make genuine one, we have to pay our hard earned money, to buy something now it turned as mess.

We used old Samsung, It worked like charm for 13years and no complains. But fraud company lure customer with offering and then loot them.

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