IFB Industries Complaints & Reviews

Purchased a 1.5t air-conditioner - brand ifb from khosls electronic p ltd. On 13/03/2016.
Romote of the said conditioning not functioning, (Ifb 1.5t,). Want
An original remote (Not generic)
Lodged complaint on16/09/2018 (Ticket no - [protected]).
Till this date (21/09/2018) no one has called backed for servicing nor delivered the same.

A. Chaudhuri
Newtown....

Hi,
It pains me to say that the managerial staff engaged in guwahati by ifb has been the worst i have ever encountered. Let me elaborate why.
The problem with my ac (Modelno iacs183ak3tc) which i purchased in 2014 started in july 2018 when the compressor of the ac used to get switched off automatically after running for 1:15hrs or 1:30hrs. The issue was raised accordingly and ifb technician mr. Narayan kalita visited to check...

In continuation of my complaint st[protected], i m to state here that after resolving my complaint technician charge me for rs.4620/- for replacement of pcb and door lock with services charge for rs. 590/-. However, sms received from ifb informed that my complaint ticket no [protected] see. Charge rs. 590/- rs.961.99 for spares and rs. 1004.99 acc/adt. Now i m not understood, as to who is deceived me either technician who charge me for rs....

I had purchased ifb front load senorita aqua 6.5kg washing machine in 2016. From day one i've noticed door has not closing properly. I've raised several complains regarding this in customer care. they sending technicians and the technicians not fixing the issue. Facing heavy leakage in front door while washing. Now again i complained and they sent technician. he changed door gasket and not ready to fix the door. and the cost of the gasket...

I have purchased ifb top loading machine ifb wm tl955dg (9.5kg) machine from on[protected]. Just within 3 months there are lot many problems unsloved after complaints has been attended by your technician, that are listed below.

1. Sometimes machine is giving "door" error and stop working.
2. Sometimes machine gives "pr5" error and stop working.
3. After last complaint attended by your technician now machine complete...

Hi

Recently My IFB washing mechine (SENORITA AQUA VX 6KG 1000RPM) door lock stopped working says door error in the display panel.
ifb service guy told that both door lock and motherboard is fault and they want to replace both door lock and motherboard and they are charging more for spare parts . please let me know the price of doorlock and motherboard.

Thanks,
Yogesh...

I have purchased the above mentioned washing machine on 09.07.2018 vide invoice no.[protected]. It is not functioning properly from 15.09.2018. I have raised a complain regarding that on the same day vide ticket no.[protected]. Ifb representative ensured me that service technician will visit shortly. But after 5 days no technician came or no communication has been done by them to me. After repeated communication with service centre, they provide...

Hello Sir
I am Vani, living in Perungalathur, Chennai, India. I have a frontload washing machine. model is Elena Aqua. 2 days back it's motor rotating belt got damage. I immediately contact customer care number and asked for belt. They said technician will come and see what is the problem with machine. I explained them that I know what is the problem, only belt is broken. If you have belt available in store I will come and buy it....

Hi IFB Team/Bijan Nag,
I am having one top load TLSDR 6.5Kg washing machine which is under extended warranty. There is an error i.e. PR5 reflecting while using the machine.I raised a complaint on IFB customer care(Ticket number [protected]) on dated 14/09/2018. On very next day IFB technician came and check the washing maching and said there is water senson is faulty and we will change the same on monday dated 16/09/2018 but till...

Your after is the worst. My washing machine is within warranty and is needs fixing and i was trying to register a complain and i did but i was ignored and not acknowledged again and again. I had to register atleast 4 times and after that also they gave me another phone to call and register my complain. I mean what the hell! We needed that washing machine urgently and also after they checked the washing machine they r saying that a part needs...

I have lodged complaints regarding a problem in my IFB washing machine (Complained number [protected] and [protected] booked on dated 18/08/2018 and 20/08/2018 respectively). The service agent checked the machine and asked me to change a spare. I have paid the service charge money on 19/08/18 and the bill of which is enclosed below in photo. But still the defective part is not replaced/repaired.
After 21/08/2018, I have contacted many...

I would like to file a complaint on very poor troubleshooting team from IFB.
I had registered a complaint 10 days ago for the machine showing DP ERR. The complaint is yet to be resolved.
The technicians are unable to identify the error problem correctly. They have changed the Drain pump, PCB, but still the problem is not resolved.
There is no proper solution from the Customer Care too.
The entire Support team...

I am trying to get my split ac repaired (Within warranty) since 3 weeks, but no scope. Fed up of calling you guys. The only thing i get to hear is part us being ordered. No technician or senior member ever called me to update. The worst part is how come a pcb of a new ac is faulty?? Don't you guys do cold testing before selling products.

This is ridiculous...

Di you guys order parts from mars???

Disgusted....

I have purchased a new washing machine front load model. It's 6 months old and the product is not working the technical support team visited and said to change rubber door sleeve. The cost in open market is 600 but they charging 2300. And they said they won't warranty for rubber products. Then what is the quality of products they providing....

I am leena gupta from patiala, punjab. I had purchased ifb wasing machine in february 2017 and after that day i had lodged the complaint regarding the machine around 6 to 7 times and the technician would take time of week or two to resolve my complaint by saying that the part to be replaced would take a few days to be delivered at the service centre because if it's non availability at the service centre. This time also the history is being...

Front load washing machine was not functioning. Technician replaced new pcb n switch which was not properly sealed n packed. It was open. He taken back faulty pcb n switch. When i raised objection. He answered just for security. Damaged article should not utilised again. He further answered that u will get 25% discount. But fact not seen in receipt issued by technician. I m doubtful about act of technician. He might have fitted refurbished...

I am suresh goel from patiala, punjab. I had lodged a complaint regarding the ifb washing machine 28.08.2018 against ticket number [protected] which stands unresolved till date (15.09.2018). On 30.08.2018 balkrishan, a techniacian from ifb local service centre visited my place to check the machine and quoted that the part has to be replaced which would arrive within a week. 7 days after the visit i had contacted the customer care centre and...

Very poor service for ifb dishwasher. For an issue to get resolved they are taking almost 20 days. Just to acknowledge the complaint they are taking about 3 days that too after we calling and following it up. They never bother about the customer timing or availability. If you want your dishwasher to be fixed you should be available at the time the technician decides or whenever he is coming. If you miss, then again they will take about a...

We have purchased above model machine from M/s Gupta Electronics, SCO 1117, Sector 22 B, Chandigarh, vide bill no. 033787 on dated 11.11.2017. The machine is 10 months old. Warranty is for two years (from 11.11.2017 to 10.11.2019).
Some days before we have noticed that a body part in triangle shape near the water inlet valve has been broken and there is a hole developed in the machine giving the entry path for rodents to enter in the...

I bought a microwave from paytm in december last year. No one ever came for demo since then.. How will i know how to use it. I have tried to contact. But got no results.. It is in warranty period. I need service. Plz help me. Don't make me regret buying any ifb appliances. Do contact soon. At least before november. I m so disappointed.. Don't want to be more...