[Resolved] IFB — The tri off switch goes off when the machine switches on

simpson_nn

from Delhi, Delhi

Oct 6, 2014

Address: Dimapur, Nagaland

I am having a 5 Kg. front loading washing machine which was working good till 29.09.2014 . The next day while I loaded the machine and switched on, suddenly the trip off switch went off. The problem continues still. I am staying in the staff quarters B 1/2, Christian Institute of Health Sciences and Research(CIHSR), 4th Mile, Dimapur, Nagaland. I was trying to locate the service station or company authorized repairers at Dimapur and I couldn't find any. Our electrical department people checked the electrical line and said that there is no fault in the electrical line of the house. Hence, I request you to kindly help me to correct the problem without further delay.

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Mar 20, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2014

IFB Industries Customer Care's response Dear Sir/Madam,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team

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Comments

simpson_nn

from Delhi, Delhi

Oct 12, 2014

Dear customer care,
Thank you very much for your prompt response.
My contact address is as below:
Dr. Y. Simpson
B 1/2, Staff Quarters,
Christian Institute of Health Sciences and Research,
4th Mile, Dimapur,
Nagaland - 797115.
Phone: [protected]
Email: [protected]@yahoo.com