[Resolved]  IFB — token no: 14567230 and 14567262

Address:

Gautam Buddh Nagar, Uttar Pradesh

Dishwasher: the machine is not drying the utensils. The "Drying" green light continues to stay light even after the cycle is over. Though the machine salt was put, the red light indicator stays lit. Regret that your service engineers are not technically qualified to attend complaints. All they did was to replace the filter and did not bother to run the machine to test its performance. Microwave Oven: The complaint registered was that the microwave is making an unusual sound when in operation. Your technicians did nothing but heated a glass of water and stated that the unit was performing well and did not bother to further investigate the complaint registered. Very disappointed in the approach. Please have this attended to at your earliest. Furthermore, have your technicians call on [protected] to make a prior appointment before attending this complaint as was assured when this complaint was lodged.