[Resolved] IFB — trolley not upto standard

Leensy

from Vasai-Virar, Maharashtra

Address:

Thane, Maharashtra, 400610

Dear sir/madam plz note i had purchased ifb trolley for my 8 kg washing machine aqua senator its not been a year it has started cracking n im afraid will cause damage to my machine i have requested for replacement but seems the co is more interested in selling its sub standard product rather than taking care of its customers n there satisfaction. This incidence had caused disappointment n i really feel i made a mistake by buying ifb trolley in place of local trolley. Kindly help to get justice.

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Nov 28, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Oct 14, 2018

Updated by Leensy Its a cheap quality trolley n causing immense trouble to its users co should stop selling it n looting people

Oct 22, 2018

Updated by Leensy Kindly revert

Oct 22, 2018

Updated by Leensy Why My refund is delayed

Oct 22, 2018

Updated by Leensy Kindly resolving at d earliest

Oct 22, 2018

Updated by Leensy Try

Oct 23, 2018

Updated by Leensy My complaint has not been resolved

Verified Support

Oct 24, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Oct 24, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

As discussed, you need to purchase trolley as we cannot provide it free of cost. Do write us back incase any further assistance.

Regards,
IFB Appliances