IFB — Very bad service

Address:

Vadodara, Gujarat

I bought the new IFB washing machine on 2nd FEB and today 10th FEB no one come for the installation. There is a poor service from the vadodara service center. There is no communication from the service center and if we called also very bad response from the lady and i register the customer complaint through customer care and they register the complaint(ticket no[protected] on 8th morning but till now complaint is open and they said within 24 hours the complaint will close. even i am feeling very bad about IFB, why i bought this IFB?.