[Resolved]  IFB — Washing Complaint

Address:Erode, Tamil Nadu

Dear Sir/Madam, I had purchased washing machine (SR No: 122767) from Unilet showroom at Erode. Unfortunately, the item does not function at all or not working often. In past 5 years I had repaired my washing machine more than 6-9 times for various major manufacturing issues. I have read through all the details within the accompanying instruction manual supplied along with the washing machine as well as worked through the various trouble shooting methods but it seems that the washing machine simply is a faulty product. Now I decided that I can’t use this product anymore and I would require a replacement for the product as soon as possible. I don t need any repair for the same product again. I have been a loyal IFB customer for and have always been perfectly satisfied and happy with my purchase. Your Erode service center Varsini Enterprises service is really arousing pity and they never care about customers. Also most frustrating part is customer care/ service center is closing the compliant number without closing the compliant. I have been calling the customer care on a regular basis but unfortunately yet to receive any satisfactory response. I can’t wait for the replacement more than this week. Kindly expedite. Thank you for your time and consideration in advance! Please look in to the matter on an urgent basis and do the needful Very truly yours, A Muniappan Erode - 1 [protected] [protected]
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Mar 16, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2014
IFB Industries Customer Care's response
Dear Mr. Muniappan,

We are extremely sorry for the inconvenience caused, We are looking into your concern, and will revert at the earliest .

IFB Team
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