[Resolved]  IFB — Washing machine complaint is pending

Address:Karaikal, Puducherry

03.12.2014 Sir, Subject: washing machine complaint is pending Reference: 1) dealer address: raja traders / nachia stores, karaikal, pondicherry state -609602. 2) type of ifb washing m /c – elite, 05 kg 3) complaint is : arm, suspension and drum to be changed The ifb washing machine dealer not yet attending the complaint after registering in coplaint book. The complaint was registered on 15.12.2014. The ifb mechanic (Mr. Karthi) voluntarily deleyed to attendthe fault more than two weeks. If we contact the mechanic, the concern mechanic ready made answere was non availability of spares. During rainy season, we faced lot of problems without washing machine. We are not satisfied with the dealer as well as company mechanic. Hence, i am requesting you may kindly consider the complaint and rectify the defects as soon as possible. Regards S. Vasantha kumar Door no.3/1, Dr. Iqbal street, Karaikal 609 602. Contacts: [protected] [protected] [protected] E-mail: [protected]@yahoo.com
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Mar 15, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2015
IFB Industries Customer Care's response
Dear Sushmithavasanth

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
Verified Support
Jan 10, 2015
IFB Industries Customer Care's response
Dear Sushmithavasanth,

Thank you for your feedback. We are glad your problem is resolved and you are
Satisfied. Assuring you our best services in future.

In future for any concerns, please call our customer care numbers
[protected](BSNL/MTNL) or[protected]other providers) or visit our website
www.ifbappliances.com

Alternatively, you can also write to us at [protected]@ifbglobal.com along
With your contact details and we will help resolve your issue.

IFB Team
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