[Resolved]  IFB — Washing Machine complaints not addressed from past 2 months

Address:

Bangalore, Karnataka

There's a spark seen in my front loading machine and drum has one of the parts come off. Sparks can be dangerous as it can lead to fire but IFB is totally inconsiderate of this fact and ignoring customer complaints. I have been raising complaints for my IFB, 7KG digital machine from past 2 months and here is the history of these complaints. Complaint numbers: 15462762, 15497617, 15789651, 15660369, IFB keeps giving me new complaint numbers and closes previous one without resolving. I was provided with 2 phone numbers : [protected] (no one picks) and other one ([protected]) which gets picked but they suggest a call back would happen in 5 minutes and then no action post that.