[Resolved] IFB — Washing machine customer care

Ravikumar Bolla

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500070
Website:	www.ifbappliances.com

We have a IFB washing machine and recently it stopped working and when we contacted service centre they have asked us to purchase AMC from them to replace motor for Rs.2000, its been around2 months since we have purchased AMC but everytime we call service centre asking for when they wil replace the Motor, they have been keep postponing by saying no motors available. This was irritating for us as we can not use washing machine for 2 months. I advice everyone not to buy IFB electronics as their customer care service really sucks.

Was this information helpful?

No (0)

Yes (0)

Mar 16, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2015

IFB Industries Customer Care's response Dear Ravikumar

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team