[Resolved] IFB — Washing machine door not closing

rameshsitara

from Madanapalle, Andhra Pradesh

Address:

Chittoor, Andhra Pradesh

my IFB washing machine is not working for more than one month.I called to many service number and also IFB customer care many times.nobody is looking into it. Really i am getting a lot of trouble with the service every time.permanant customer id is 1804479.Every time i call i get a new complaintnumber.but no technician comes. the problem is when i switch on washing machine, door does not close. pls look into it urgently. my address 3/241 rajaji street opp to bapuji park madanapalle chittor dist AP-517325 [protected]

Was this information helpful?

No (0)

Yes (0)

Mar 16, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2014

IFB Industries Customer Care's response Dear Mr. Ramesh,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Oct 04, 2014

IFB Industries Customer Care's response Dear Mr. Ramesh,

As discussed kindly let us know when you would like us to guide you on the exchange offer. Alternatively you can visit our website http://www.ifbappliances.com/exchange.html

Assuring you our best services.

IFB Team.