[Resolved] IFB — Washing machine front loading Elite 5kg

Vaishnavi Rao

from Bengaluru, Karnataka

Address:

560037

Water is leaking from the bottom of washing machine. The detergent is not being used properly. The person who came to repair has not solved it. He never turned up. It is under annual maintenance contract. Customer care is least bothered to send another person. My annual maintenance contract expires in a week. What is the use of this Service when there are no periodic checks of the washing machine? Please solve the problem in a week. Ticket number. [protected] Name- M Venugopala Rao

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Mar 21, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2015

IFB Industries Customer Care's response Dear Vaishnavi,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.