[Resolved] IFB — Washing Machine having AMC not repaired

[Resolved] IFB — Washing Machine having AMC not repaired

S Shenoy12 from Bengaluru, Karnataka

My IFB Washing Machine is out of order. The relevant details are as follows: 1. Annual Maintenance Contract No: 11616, ICR No:16366 dated 17/10/2014 2. Complaint lodged on 05/07/2015. Customer IdD 1097122 and Complaint Ticket Number 15916457. 3. Reminder given on 07/07/2015 & 08/07/2015. 4. Till this date the machine is not repaired. IFB not honouring the AMC and not repairing my washing machine. Was this information helpful? No (0) Yes (0)
Mar 26, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Jul 11, 2015 IFB Industries Customer Care's response Dear Sir/Madam, We regret the inconvenience caused to you. We have forwarded your Request to the concerned department and we will get back to you shortly with further updates IFB Team. Verified Support Jul 13, 2015 IFB Industries Customer Care's response Dear Sir/Madam, We tried to establish contact with you but unfortunately we could not get through. Meanwhile, we hope we were able to address all your concerns to the best of your satisfaction. We sincerely regret the inconvenience caused to you and once again assure you our best services in future. For any assistance related to our Products & Services please call us on [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com. Alternatively you can email us at [protected]@ifbglobal.com and we will try our best to meet your expectations. IFB Team.
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