[Resolved] IFB Washing Machine — Heavy vibration during Spinning | |||
We have purchased IFB Washing Machine kg, ELENA AQUA Model no. WTLENAQ 6008B01227 from shri Hari Electronics, Mundra on date: 03/04/2013, Bill No: 016 with upto 4 years warranty. We faced heavy vibration issue on date 20/07/2015 and loged complain to IFB Customer Care and its ticket no is: 16036593 on date: 21/07/2015. IFB Company technician was visited and found problem in machine control panel PCB which is required to replace. After that my continue follow up with company service engineer and customer care but no one took visit and my problem is as it is since 45 days. So I request you please look after the matter as soon as possible. Thanks Kalpesh Modi [protected] Was this information helpful? | |||
Mar 15, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Sep 11, 2015 IFB Industries Customer Care's response Dear Kalpesh, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team. | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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I am very disappointed with your after sales service and I would not like to recommend to any one for buying your product due to very poor after sales service.
Kalpesh Modi