[Resolved]  IFB — washing machine maintenance nov 19

I am not receiving proper service support from ifb. Firstly, they call often and ask for appointment to do general service. But they never show up. This has been the trend everyone. Now, i have a serious problem with machine and even after raising a complaint, i have not received a concrete response. I am being told it will be resolved within 24 hours, but it is over 24 hours now. When i followed up with support center, now they are saying it will take 48 hours, because they raised or logged my complaint only a day after. I am being told the same story that technician will call before visit. Should i keep my eyes on the path and wait was technician to call without doing any other stuff? What if am not available when technician calls... This is ridiculous service support given by ifb