[Resolved]  IFB Washing Machine — No customer service attended and service engineer required amc for complaint done before amc coverage. Due to their lack of response on time service.

Address:	Vellore, Tamil Nadu, 632007
Website:	www.ifbappliances.com/get-in-touch.html

- complaint no : [protected] - Which is lodged on 21/09/2015 by G. RAMASAMY. - [protected] (Ramasamy) - We have lodged a complaint against washing machine not working on 21st september 2015. but the service engineer came after a week i.e., 25th september, 2015. which is a very poor response from the service team. After which we have clearly mentioned the AMC is ending by 6th OCTOBER 2015. On knowing that the service engineer had mentioned he would get the drum replaced within 3 days, since he needs spare parts to reach by 3 days from chennai. But none turned back but they have cancelled the complaint no mentioned above. Again one more complaint is lodge for track the issue on 17th october 2015. - complaint no : [protected]. where the service engineer came on 18th oct, 2015 came and saw the same issue. asking us to do AMC and left the house without servicing. Such a shameful act from IFB people. in not resolving the issue