[Resolved]  IFB Washing Machine — No service provided even under warranty

Address:

Nilgiris, Tamil Nadu

I purchased a ifb front loading washing machine from m/s big shop - ooty (Tamilnadu) with warranty. I still have 4 years warranty applicable since it was purchased only one year back.

I had encountered few problems with the washing machine and filed a complaint to send a service guy to get it sorted...I had received an assurance that a technician would be sent shortly...Unfortunately its been 3 months and no one has turned up...I have called their customer service atleast 50 times, and each time they have assured me that they would send a technician withing 48 hours...I really dont understand what ridiculous kind of service is being provided by such a big company...

I request the company to take immediate action and stop this kind of harassment to their customers. You can send an email to [protected]@yahoo.Com to get further information.