[Resolved] IFB Washing Machine — Non repair

Ajay Tyagi

Address:

Ghaziabad, Uttar Pradesh, 201012

I booked my complaints vide ticket no's. 18296023 dated 24/08/2016 and 18313650 dated 27/08/2016 and yesterday vide 18322460. Till date no one from the company visited my house to repair. Although i twice have received sms that the problem is resolved from the company end.
I believe that company is cheating on its customers.
My washing machine is under warranty.
Now, people (Mob. No. [protected]) from the company has started threatening on my phone for not complaining on public platform.

Ajay tyagi

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Oct 17, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2016

IFB Industries Customer Care's response Dear Ajay,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Sep 01, 2016

Updated by Ajay Tyagi Nothing has been done in this regards so far. Only superficial stereo type messages.

Sep 01, 2016

Updated by Ajay Tyagi Even today technician who visited earlier and was marked these complaints was contacted personally on his mobile phone but of no use.

Verified Support

Sep 16, 2016

IFB Industries Customer Care's response Dear Ajay,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.