[Resolved] IFB — Washing machine not woring

mohamedmohi

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

We purchased a Elena Aqua SX 6KG 1000 RPM washing machine on 24/09/2014 and its not working. A new machine was purchased and after demo it failed to work and IFB had replaced it with a new and now the new machine after replacement also not working. The complaint number is 11799947, 48 hrs completed and issue till now not attended. Hope this complaint will help me in resolving the issue.

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Mar 18, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2014

IFB Industries Customer Care's response Dear Mr. Mohamedmohi,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Oct 10, 2014

IFB Industries Customer Care's response Dear Mr. Mohamedmohi,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future.

In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com

Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team