[Resolved] IFB — washing machine repair-customer support

Lakshmi Sriram

from Mumbai, Maharashtra

Address:

400709

Pathetic Customer service experience. It has been 5 days since I raised a request for repair of my washing machine. Neither the service centre nor the customer service desk seem to be bothered.
IFB Washing machines are costlier but their after sales service and customer support is very very poor. Do not recommend this product at all.

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Sep 25, 2018

Complaint marked as Resolved

Verified Support

Aug 11, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternalely you can write on [protected]@ifbglobal.com incase any further assistance.

Regards,
IFB APPLIANCES

Verified Support

Aug 11, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Aug 13, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We tried to call on [protected] number but unable to reach. Please provide alternate number so that we can contact you. Alternately you can write mail on [protected]@ifbgloabl.com incase any further assistance.

Regards,
IFB Appliances