[Resolved]  IFB — Washing machine repair service very poor

Address:

Hyderabad, Andhra Pradesh, 500089

I have purchased IFB washing machine Digital SX 6 kg in 2011 April and machine used to breakdown quite often for every 4 to 5 months .
I have taken AMC in August 2015 as my warrenty was expired . Later after few days, machine stopped working completely and when i have complained on 7th october 15 they have sent some executive who hardly has knowledge .He said it was PCB failure and did not get back unless i have complained again . He returned after 10 days or with another PCB and tried but all in vain.
After giving complain to toll free no., they have given 2 no. who were local manager called Sampath and his no. is usually switched off and doesnt answer when it rings.
Hyderabad IFB local office team doesnt respond either.
Till now, 4 executives have attended and none could fix the problem.
Response is very very poor and they now finally they say that they have to take machine to workshop after 40 days .
Simple answer by them is PCB not available at company and now when it is available, they cannot fix.
Very poor response from manager sampath .

Thanks,
Sai
Panchavati Colony
Manikonda, Hyd