[Resolved]  IFB — washing machine top loading tl-sdg 7 kg aqua

Address:

Vadodara, Gujarat, 390023

I am using ifb make top loading machine since oct-2016. Recently my machine is getting cut of with error as "ac lo".

Upon my complain their tech visited and doing any check advised for using voltage stabiliser to resolve issue. I checked my house voltage was steady at 245 v.

Tech advised to start machine after 10/15 minutes of this error and this way machine was operating . But this error appearing repeatedly and hence again lodge a complain with customer care for sending some senior tech. He comes with voltage measuring meter and observed steady voltage of 242. He has advised for replacement of card costing 3240/- as error has entered in card.
Being a electrical engineer, i asked what it mean that error entered in card memory. I feel ifb does not have competent persons to identify simple electrical fault and interested in selling their costly card that too with only 03 month warranty.Card has satisfactorily worked till their 02 year warranty is over and immediately bad cheap component like capacitor/diode/reed relay used in voltage low circuit leading to replacement of complete card.
I asked tech to temp bypass ac low cut off as voltage was not a issue but was insisting for replacement of costly card with three month grantee.