[Resolved]  IFB — washing machine under amc not repaired yet

Address:

560093

I am filed a complain on 17th july. Tkt no. Is -[protected]. I purchased ifb washing machine in 2009 and always taking extended warranty for my washing machine. My last warranty will expire in month of oct19. After two years now my washing machine is down. I registered a complain through customer care and he told nothing to pay as machine is under warranty. A technician came after two days and he demanded to show warranty documents from my wife as i was not available in home. I requested him that i will search and show u. He left without doing anything.
I am also sorry to inform that i searched the documents but could not find it. I requested them to suggest me way forward. As machine is almost down for last 9-10 days i am finding it very difficult.
As online it is showing that machine is under warranty i requested them to plz instruct their technician to repair or guide me from where i can get another copy of warranty card. I contacted area manager office (In kr puram, bangalore) but they are also not helping.
Bipin