[Resolved] IFB — Washing machine warranty issue

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ﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞAngry Punekar

from Savantvadi, Maharashtra

Address:

Pune, Maharashtra

We recently bought a washing machine and for which we purchased a stand (trolley)..later during demo of machine we were told we wont get demo nor warranty for our newly bought machine as the trolley which is completely a machine independent accessory is not purchased from IFB..and the company refuses to Give warranty or Services for a packed machine just because trolley isnt purchased from IFB.According to IFB a washing machine customer should only have a IFB purchased trolley..Private trolley price-1350rs IFB trolley Price -1500rs

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Mar 25, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2014

IFB Industries Customer Care's response Dear Sir/Madam,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team

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Comments

Neha Agrawal Bhat

from Mumbai, Maharashtra

IFB is the worst washing machine company. They should be heavily penalized for doing this to the customers. If so many people are facing problems with them then there is definitely some serious problem with them.